I purchased a Shady Brady in 1970, and it instantly became my favorite hat to wear on all occasions. After 42 years of use, I thought that the hat had just about had it. Some one suggested that I send the hat to Bronco Hat for reconditioning and Marv, when I got the hat back, I was astounded. It looked as good as new, and once again I am proud to wear it. Thank you for saving an old friend, and rest assured, I will recommend your excellent services to my friends. Marv, you can change the above dialog any way you wish to suit your purposes. The amazing thing to me is that I have worn this hat for 1/2 of my life, and the odds of my living another 42 years are slim and none at all, but on thing is for certain, my son has always lusted after this hat, and now I will be able to pass it along to him in great condition. Thanks again Marv.

Hey Marv... just a few photos of my 10 y/o... in her shady brady from you! Forget the expensive western pleasure "must have" hats.. this Shady Brady could not have looked any better!!! Thanks again... the only hard part is keeping the white one clean! Lee... Sydney, Australia!

Hay Marv,
I just wanted to tell you that straight out of the box that hat fit like a glove! Your the best in the business ! I will send you a couple of pictures. Thanks again  John  MN


Aloha Marv,
We got the hat! IT IS PERFECT! The hat arrived in perfect condition - and it fits my husband to perfection as well! He was very happy with the hat and we both really liked the custom finishing "tail" that you put on the hatband! That will be great when he is performing on stage - give some movement and interest when he spins around and such. Thank you so so much for your attention to detail and your great customer support - I am going to be looking at the Shady Brady styles for myself and will be placing another order SOON! I GOTTA have one!
Thank you again, Aloha - Lynn and Thayne VERY SATISFIED BRONCOHAT CUSTOMERS ON KAUAI!

Hi Marv,
hope all is going well for you. I wanted to thank you again for the incredible refurbishing job you did on my 17-yr old Double-Vented Shady Brady. I just can't get over how you made that old hat look like new again, and even patched the hole and fixed the places where the wire was coming out of the brim. You are a true artiste!

I'm attaching a few pictures of my trip to the Grand Canyon wearing the new Shady Brady with the beautiful hat band you designed for me. Several pics show me riding a sweetheart of a mule to the bottom of the canyon, where we spent the night at Phantom Ranch, and one shows me and my husband on our mules about half way back up. The trip exceeded my expectations! I wore the hat every day, and the hat will always be part of this special trip.

So, thanks again Marv! All the Best, Diana ~ Iowa City, IA

Hello Marv:
This is Gene in Colorado Springs. I am the fellow who ordered two hats from you and returned one for sizing and sent along a 20 year old beat up hat that was ready to toss. You put tremendous plus factor into it and it is good for another decade or so. I couldn't believe what you were able to do with it. You sized the other one and did all this with no charge. I am most appreciative of your kindness. Like I told you on the phone. I appreciate the man you are and would really like to be close enough to share the joy of friendship.
I just wanted to say Thanks. I am not likely to need a hat for a while, but I will tell others where they can get a good Shady Brady. Have a great Thanksgiving. Gene, Colorado Springs, CO.

Marv, just wanted to thank you for your fast and friendly service, I just received my shady brady and I love it. I'll be doing business with you in the future thanks once again. your friend, cliff - manchester,pa.

Hi Marv,I picked up the hat today at lunch -- and I absolutely LOVE it!! I took it back to the office to show some friends, and everyone is commenting on your hatband. I have to say, the pictures you sent didn't fully do it justice. It was a pleasure doing business with you, Lisa, Gaithersburg, MD.

Marv...we got the hats. We love the hats. I tried to call you a couple of times and keep missing you. You did a great job on our old hats, but I have to say ....we really love the new ones better.
My old hat had gotten wet in the lake and dried in the sun more times than I could possibly count. It got blown off my head at about 65mph into the lake. We had to go retrieve it. That poor thing was pretty abused, but I think you did a great job reviving it. I think I will wear it when I'm in the water and the new one when I'm hanging out at the dock etc.
When we get some new pics on our new boat in our new hats...I will send you one. I have already passed your name around our crowd. Be looking for more orders from Mesquite, Garland, Sachse, Alvarado, Farmersville Texas

Thanks Marv...you are the man! ~ Cheryl & Paul, Mesquite, TX

Dear Marv,
Received my hat yesterday. Fits perfect and the hatband and strap look great. Thanks for your interest in my satisfaction. Will be in touch when I need another hat.
Best regards, David, Tallmadge Ohio

Marv,
The hats came today. Of course the Buffalo Nickle hat is great, but words can't describe how pleased I am with the one you customized. It's absolutely wonderful. I'll be so proud to wear it, especially because it's unique.
Thanks for the bandanas and the extra hatband, which snugs the fit to perfection.
Shady Bradys being so tough, if I don't lose one, these will probably be the last I'll ever need. However, I will recommend anyone who comments on them to your site.
It's been great doing business with you, and I hope we'll have the chance to talk again sometime.
Take care, KAT ~ Yucca Valley, CA

Marv;You are awesome, first of all thank you for getting our hats to us so quickly before the festival. We had by far the coolest hats at the festival (or at least I thought so). I think one of the artist we saw over the weekend had a custom shady brady also, phil vasaar I think it was -- we saw so many people!! We both loved the Shady Brady hats, they fit perfect after we tweeked them a little bit. The headbands and stampede straps were exactly what we were looking for. By the way, the concerts were fantastic!! Montgomery Gentry, Charlie Daniels, Martina McBride, Brooks and Dunn, Neil McCoy, Phil Vasaar, Trick Pony and Chris Cagle were by far the best shows of the event. But all of the shows we saw were very good. Anyway, thanks again for making our hats, I'm sure we will look at having more made down the road. ~ Right On ~ Terri ~ Blue Mound, IL

Hey Marv, My Shady Brady just arrived and It's great! Was just a tad too small so I did like you said, stuck my knee in it and pulled. Now, it fits perfect (looks pretty damn sharp too!) Thanks again Marv for the great customer service and quick delivery. Was truly a pleasure! ~ L. Bristol ~ Grand Rapids, MI

Hey Marv, Thank You so much for my hat. I totaly love it. My friends all want one. I will be the envy of all on my trail ride. Thanks again, Vickie ~ Crofton, BC, Canada

Your a cool guy Marv, and I enjoyed talking to you. I was telling my girl, I think we'll be doing some business with you this year. I can't imagine some one not liking these hats and it's hard these days to find sincere customer service. I appreciate you going the extra mile with making a band also. Thanks again. John ~ San Jose,CA

Hi Marv. Received my hat. its GREAT! the hat band is just fantastic! I am telling all my friends about you. you will be hearing from me again. Thanks Marv! Randi ~ Grants Pass, OR

Dear Marv,
My hat arrived today and I am just real pleased with the whole package. I especially like the "pony tail" and am so glad you suggested it. The size seems to work just fine as is. I am not going to futz with it.

I am sitting here in my home with my hat on and I am not going to take it off till my husband gets home so he can see it right away!

Please let me know when the un-vented is sent to you. Seeing as how you have been kind enough to pass that on to me I am not even going to think twice about having you make me a special band and stampede strap.

Thank you again, Melanie ~ Ardsley, NY

Marv.
Received your hats and they all fit fine. Thanks and no thanks for the hat sizing strip.
My wife is delighted - She can now wear my hats. Me? Well, its cheaper than a divorce.
Again, thanks. Lee ~ Columbia, MD

Marv, I just wanted to let you know my Shady Brady just arrived. One day early at that. It fit's Perfect!
I am so happy I ordered from you too. Been nice talking to you on the phone this past week. Thank so much and good luck with Broncohats.
Sincerely, Dave ~ Eaton Rapids, MI

Hi Marv,
It was really great talking with you earlier today. I've been checking out the hatbands like you said. I've decided that I really like your Matrix Star hatband. I would like to have the blue colored turquoise if possible. I really enjoy all the hats I've gotten from you & I know I'll love the two you're sending next. Thanks for the wonderful customer service you provide to us. Too often these days, businesses forget about good customer service, but you're great! Have a great week & thank you. ~ Ann ~ Odessa, TX

Marv,
Thank you so much. It looks great on the website, I can't wait to see it in person. I have really enjoyed talking with you on the phone and look forward to our next "hatband" project together. I will refer all of my friends to you. Talk to you soon.
Debbie ~ Branchburg, NJ

You are the best! I received my Shady Brady Hat on Tuesday. Just like you had told me.
I mailed out to you a money order. I am sending you a little note that you
can post on your website, if you wish. Also, I have a friend that is going to
order two (2) Shady Brady Hats. I was wondering if I can order a hat band
later? Again, thank you for being so prompt.

I live in Massachusetts and we usually have an Annual Employee Event. This
event has a theme every year and this year it is a western theme. I don't have
anything western but I went on the internet and was very impressed with the
bronohat web-site. Of course this was at the last minute and I began to communicate
with Marv. He was just the sweetest person to speak with. I told him of my dilemma,
that I needed this hat for my event. He promised that he would get it to me in time.
I just received it and it's beautiful. I love it. I have a friend that is going to order two (2).
One as a gift and one for herself. Everyone is complementing what a great hat it is.
I would order from Marv again, because he is just so professional and honest.
Thanks again Marv.~ pat ~ Lowell, MA

Marv,
Just got my Shady Brady hat. WOW---WOW--OH MY GOD---WOW !!!! This is
everything I have hoped for. Hat is a perfect fit. The hat is very soft and
comfortable. I may never take it off. Can't wait to wear it into work tonight.
I love what you did with the knots on the pony tail. They are a lighter color than
the hat band and I just love that contrast. You have done a fantastic job on
making my hat. I could not be happier (unless I won the lottery). I will get
some photos taken of me and my new hat within the next week and send them
to you. You have made me a very happy person. Many thanks. Ellie ~ Stoll, OH

Received the Shady Brady today! great hat! it is for my husband for a retirement gift to wear in colorado when we move there this summer!
Thanks again! Linda ~ Acworth, GA

DEAR MARV,
I COULDN'T FIND THE ADDRESS AT WORK TODAY. SO, I AM GLAD THAT YOU SENT IT VIA E-MAIL. I JUST MADE OUT THE CHECK AND ENVELOPE TO BE SENT OUT IN THE MORNING. CANNOT WAIT UNTIL THE HAT ARRIVES AND MY HUSBAND GETS TO PUT ON HIS SHADY BRADY. THE NAME WILL HAVE MORE OF AN IMPACT WITH HIS FRIENDS THAN THE HAT ITSELF, I AM SURE. HOWEVER, THE HATS ARE SHARP LOOKING. HE BELONGS TO THE BRADY MOUNTAIN HUNTING CLUB WHICH IS ON THE BRADY FARM ON BRADY ROAD. HIS FRIENDS AT THE CLUB, WILL LIKE THE NEW HAT AND WILL PROBABLY WANT ONE THEMSELVES. IF ANYONE DOES WANT ONE, I WILL ORDER IT FROM YOU.

ON SUPERBOWL WEEKEND, MY SON WHO IS A PILOT FOR AMERICA WEST HAS HIS ANNUAL MEN'S BONDING WEEKEND AT THE CLUB. HIS FRIENDS FROM ALL OVER THE COUNTRY FLY IN FOR THE WEEKEND. THEY ARE SOME FRIENDS FROM GRAMMAR SCHOOL, HIGHS SCHOOL, COLLEGE, U.S. AIR IN PLATTSBURGH, N.Y. AND NOW AMERICA WEST IN PHOENIX, ARIZONA. THEY HAVE STAYED FRIENDS FOR YEARS AND NOW THE PILOTS FLY FOR DIFFERENT AIRLINES, MOST ARE MARRIED, SOME WITH CHILDREN AND THEY LIVE IN DIFFERENT PARTS OF THE COUNTRY. I AM SURE THAT THE SHADY BRADY HAT WILL GET PASSED AROUND THAT WEEKEND. I AM SURE THAT MY SON WILL WANT ONE TOO. I THINK THAT THE STRAW ONE WOULD BE A GREAT ONE FOR HOT ARIZONA.......
AGAIN, THANKS FOR YOUR ASSISTANCE AND ESPECIALLY FOR SENDING OUT THE HAT SO PROMPTLY. CANNOT WAIT FOR IT TO ARRIVE. I WILL LET YOU KNOW WHEN IT COMES.
REGARDS, MARY JANE BRADY ~ WARWICK, NY

Marv, I received the hat band yesterday, and it's perfect! It's just what I wanted. I can't wait to give it to him. Thank you so much for your help!
Take care, Shannon - Hollywood, MD

Hi Marv
Your email was very timely. I just wore my hat out in public for the first time today - I went to a rodeo. There was not one other Shady Brady there!!! I think the band you made looks really great - it's certainly very original and stands out in a crowd. I noticed quite a number of people looking at it.
Thanks a lot for making it for me. Helen ~ Blaxland, Australia

Broncohat Hatband
I LOVE IT, WOW!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks so much it is perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We did good designing that thing. At least I know it will be one of a kind.
Thanks again. Julie ~ Royal Palm, FL

HI Marv, got the two white shady brady's and they look great. I very much like the browner strap, it makes it very snazzy looking...and great packing job...they look fine. thank you very much, we will remember you when we need more! best wishes, Petra ~ Winnetka, IL

Marv,
Thanks for processing my order so quickly. I received my Shady Brady hat with the custom hat band on Friday. I absolutely love it. Please keep doing what you're doing, the craftsmanship is beautiful. I enjoyed talking with you on the phone the other day, you sure have some interesting stories.
Best Regards, Linda - Illinois

Wow - If I can ever recommend a company to anyone, I will. Your personal attention, in this day and age, is remarkable. Do you make these up individually? I thought I got the tulip lace, straight off the shelf model. At this point, I'll be happy to get whatever you can get to me! I just love that trim and the suede hanging off the back. Hey - if it gets here in time, I'll send you a picture of the hat hiking through the Alps!
Leslie ~ Atlanta, GA

Marv,
I got the hat and I love it! It looks great on me. Thank you so much for your time and attention. As soon as I get a picture in it I'll send it over!!!
Chrisitina ~ New York, NY

Hi Marv, Got the V1 hat. I love it!!! Big, light and good looking - what more can I say, but good service, too! I've creased it in the Gus/Montana style. I think you just might see another order, before long. My friend up in M-F will be green with envy when she sees this hat! We are both 'outside' gals and this is THE hat for sun protection and comfort. Take care of you, you have a big job to do - there's lots of heads out there needing a classy hat!
Jan ~ Milton-Freewater, OR

Marv: I wanted to let you know I love the hat. It is such an original (Broncohat Hatband). I wore it last week-end to the Brickyard 400 and got lots of complements. Keep up the good work.
Gina ~ Jamestown, IN

Hi Marv, Thanks again for the shady brady hats...they look amazing!!! Our whole family and staff is very excited about wearing them. I appreciate all of the service and help you provided during my selection of the hats. Keep it up! Thanks, Irene & Family - NJ

Marv, Thanks for processing my order so quickly. I received my Shady Brady hat with the custom hat band on Friday. I absolutely love it. Please keep doing what you're doing, the craftsmanship is beautiful. I enjoyed talking with you on the phone the other day, you sure have some interesting stories. Best Regards, Linda - Illinois

Marv,
I'd like to thank you for the Shady Brady. You certainly taught me that shopping on the inter-net is really the only way to go. Fast service to customers and not having to waste days looking for something I can't find, let alone the gas and time spent fighting traffic and driving from place to place. This past month I've had 2 separate instances where I was in need of a particular item of which I thought was to be common place to find and both times I spent at least 2 days running around trying to find the item. After wearing myself out, not getting the other things done I needed to accomplish on my days off, I went home and turned on my computer for the answers. Was either able to send for it on line or able to order direct.
I'm truly a conformed inter-net shopper thanks to you and your fast service and when I need another Shady Brady or know of any one else that does I will go to or send them to your site to order.
Thanks for all your help and conscientious carrying you have for your customers. Bonnie ~ Goodsprings,NV

Marv, My Shady Brady arrived today. I am well pleased with the quality and the excellent customer service features concerning adjusting fit and reshaping instructions. I am not a rodeo type, I just like the look/shape. I got it for sun protection while playing golf. My foursome will see my new look tomorrow. You may be getting some orders. Thanks, Pete - Lanett, AL

I received my hat. It is great, I love it. It is a little tight, but I am going to stretch it some, then wet it and wear it so it will custom fit. Thanks for all your help! :) ~ Stephenie ~ Memphis, TN

Marv, Thank you for the hat, it looks Great! I love it and will refer you to all my friends who have asked about it.
Lynn ~ The Dalles, OR

Marv, got it, fits great, love it, sorry to have bothered you so much...going to a a Willie Nelson show that I just had to have it for. Thanks for your help.
Brad ~ Chapel Hill, NC

Marv, Love the hat. It fits perfect. I wore it last night playing my guitar at a bar and had all kinds of compliments. Thanks a lot.
Graham ~ Starkville, MS

Just wanted to let you know I received the custom order Shady Brady (stretch to XXL) a few weeks ago and love it. Fit's fine - didn't think I'd ever find one of those that would.
Mark ~ Aurora, CO

hi marv,thank you so much it worked great,hope to do business with you again.
thx ilyse ~ Silver Spring, MD

Marv,
Got home with the Shady Brady hat. I moistened the band and stuck it on my head. It really works; the hat has really taken on a 'custom' fit, very comfortable and looks great.
Thanks a million, sir! Lou ~ Albany, OR

Marv,
I just wanted to let you know I recieved my Shady Brady hat yesterday. I was extremely pleased with the quality of the hat. It fits great, I absolutely love it. I just want to thank you for taking the time to answer all of my quetions. I will definetly be ordering more from you in the near future.
Thanks, Holly ~ Decatur, IN

Hello Marv: Last week,I received the Shady Brady hat I ordered from your company back in March. It came in great shape (well packed) and it's exactly what I wanted. I've been wearing it to the beach and about town ever since.
Thank you. Sue - Miami ~ Florida

Hi Marv. Looks like I measured right and you made it right, 'cause it couldn't be a more perfect fit. Thanks, it's really sharp looking (to match it's new owner).
B. Gordon ~ Old Bridge, NJ

I have a Shady Brady, Nickle & Rope Western, for 10 years. It is the BEST HAT IN THE WORLD… I LOVE IT.(REALLY, I LOVE THESE HATS)
Robert ~ Austin, TX
FOLLOW-UP:
Hey Marv, I just got my hat today – THANKS MAN… IT IS ALL THAT I HOPED IT WOULD BE. Its great to have the SB sitting up there again and protecting all that skin J. And very timely, with the heat startin to set in, and all! (‘cept you didn’t send me that extra hat sizer!) Can you send me one? I can use it on my old SB (by the way, thanks for putting me on the website).
FROM MARV: "Mailed another sizing strap. ASAP. Thanks, Marv"

marv- thank you so much for looking for my hat!! that was so nice of you. i'm sure i'll enjoy it for many years.
thanks-callie ~ Young Harris, GA

We recieved the two hats today,thanks we are very pleased.You were more than fair with us.We would recomend your business anytime.
Thanks again, Wilma and Daniel ~ Manchester, TN

Hey Marv I recieved my Shady Brady hat today I love it. Just ow I want it looks good and fits perfect. thanks a lot for helping to get the perfect hat, Since you know I order with others but didnt help I really recomend everybody BroncoHat.com and sorry to bother you a lot for all the question I ask but thanks to you I got the right hat you help a lot very excellent customer service and quick responses thank you and I will recomend you with my friends and everybody that read this thanks a lot!!! :) FELIPE ~ Baytown, TX

Hi Marv! Just wanted to let you know I received my hat today and I absolutely LOVE LOVE LOVE IT!! I probably won't take it off for the rest of the weekend :) And thank you for the great service, it came packaged very carefully and delivered just as promised. Again, thanks and good luck with your e-business. Ginny ~ Plano, TX

Marv, I loved the Shady Brandy hat that I bought for my husband so much I had to order one for myself. This will be our third Shady Brady. The first one my husband has had for 10 years and it has been around the world with us. Hope you are doing well. ~ Robin Webb ~ Modesto, CA